Terms & Conditions

These terms govern your purchase from VineX TV, operated by iSTAR US/Canada, LLC, 1097 Nanroc Drive, Mechanicsburg, PA 17055, USA. By placing an order you accept them.

What we sell

We sell subscription codes and streaming hardware. A subscription code grants access to the service for the period stated on the product page. Codes are delivered digitally to the email address given at checkout.

Delivery

Digital codes are normally delivered by email within minutes of your order being completed. If a code has not arrived within 24 hours, contact support@istaruscanada.com and we will resolve it.

Your responsibilities

You are responsible for having a compatible device and a working internet connection. Check the compatibility information on the product page before ordering. We cannot be held responsible for an internet connection we do not supply.

Service availability

Content and availability can change and are not guaranteed to remain identical for the whole of a subscription period.

Refunds

Refunds are handled under our Refund Policy, which forms part of these terms.

Limitation of liability

Our liability in connection with any order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States.

Contact

iSTAR US/Canada, LLC, 1097 Nanroc Drive, Mechanicsburg, PA 17055, USA — support@istaruscanada.com